UNPAID TOLL PROCEDURE

Toll evasion is an offence.  The unpaid toll process, outlined below, has been developed to recover the cost of unpaid tolls and associated charges. 

Please be aware, that due to privacy legislation in each state, there is a different process for Queensland registered vehicles and Interstate registered vehicles.

QUEENSLAND REGISTERED VEHICLES

UNPAID TOLL NOTICE (CLEM7) or UNPAID TOLL ADVICE (Go Between Bridge)

An Unpaid Toll Notice (UTN) or Unpaid Toll Advice (UTA) is the first notification a motorist will receive if a toll has not been received for travel on the CLEM7 or Go Between Bridge. This Notice also includes an administrative fee (please click here to see our full schedule of fees and charges).

When you receive this notification, please ensure payment is made promptly by using one of the payment options on the rear side of the notification.

If you were not the driver of the vehicle at the time of the trip, please complete a Statutory Declaration outlining the details.

UNPAID TOLL NOTICE REMINDER (CLEM7) or UNPAID TOLL REMINDER (Go Between Bridge)

An Unpaid Toll Notice Reminder (UTNR) or Unpaid Toll Reminder (UTR) will be issued if you fail to pay the Unpaid Toll Notice or Advice.  Additional fees and charges will apply.

When you receive this notification, please ensure payment is made promptly by using one of the payment options on the rear side of the notification.

If you were not the driver of the vehicle at the time of the trip, please complete a Statutory Declaration outlining the details.

DEMAND NOTICE

A Demand Notice will be issued if you do not pay the Unpaid Toll Notice Reminder. This will include additional fees and charges on top of previous notices.

If the Demand Notice is not paid a PENALTY INFRINGEMENT NOTICE will be issued which includes a $140 penalty.

INTERSTATE REGISTERED VEHICLES

Interstate registered vehicles that fail to pay their toll will receive an Interstate Demand Notice. This notice will need to be paid following the payment options on the notice. 

A Penalty Infringement Notice is issued if you fail to comply with an Interstate Demand Notice.  Fines and the possibility of loss of points on your licence may be enforced if payment is not made.