FLOW Tolling is the easiest, most affordable way to pay for travel on any tollway. We offer a genuine alternative for electronic toll payment in Brisbane, delivering straight-forward, hassle-free customer service.

To see all available positions with FLOW Toling please click here

A ‘vehicle matching fee’ is a fee that is charged by a tollway when an image of your vehicle's license plate is taken (because no tag can be identified in the car). We refer to it as an image processing fee.

Fully electronic motorways provide faster, free flowing roads as there are no toll booths along the tollway where you stop to pay cash.

Gantries (a fixed overhead frame) are installed at toll collection points on fully electronic motorways. Tag sensors and cameras are mounted on these gantries to capture electronic tags and number plate details as vehicles pass.

Trips for vehicles with an electronic tag are billed to the motorist's tag account.  If vehicles do not have a tag, the vehicle's number plate is checked to see if the vehicle has a tag, plate or a pass account.

Fully electronic tolling allows motorists to experience quicker travel times by avoiding toll booths.  You simply drive along the tollway and pay for your toll with one of our easy payment methods.

CLICK HERE for more information about our products.

FLOW has 4 categories of vehicle classification:

Yes.  You can purchase individual trips for the GBB with a FLOW Trip Pass.

To find out more information or to purchase a FLOW Pass, CLICK HERE.

CLICK HERE to view GBB tolls.

If you don't pay for your travel on Go Between Bridge within 3 days after using the tollway, an Unpaid Toll Invoice will be issued. If this is not paid, a Reminder Invoice will be issued. If the Unpaid Toll Reminder notice is not settled then a Demand Notice will then be sent to the registered car owner. All of these invoices incur toll administration fees charged by the tollway operator. 

Go to www.gobetweenbridge.com.au.

We think using tollways should be simple, so we have developed 3 different accounts that make it easy to pay your tolls for less. They are:

• Tag Account
• Plate Account
• Business Account

CLICK HERE for more information on these products.

All of these accounts can be self-managed on this website, giving you the convenience of electronic statements, making payments, and changing your personal details.

More FLOW Products will be released closer to the opening of the CLEM7.

Yes you can, FLOW Tags can be used on any tollway within Australia.

Call 13 13 57 open 24 hours, 7 days a week and one of our staff will be happy to help find the right product for you. Alternatively, click here to select the account you wish to open online.

If you already have a tag from another company, there is no need to have a FLOW Tag as well. We are simply offering an alternative in the marketplace - our products will offer less fees, and unlimited tags and vehicles.

But, if you don't have a tolling account, it's only $15 to get started with FLOW!

CLICK HERE  for more information on our products.

Aside from the toll payable for your trip on a tollway, there are two sorts of fees associated with electronic tolling – there are road fees and account fees.

The only Road Fee that will be charged to your account will be an image processing fee (this is charged when the image of your licence plate is taken and viewed). This fee can be avoided if you travel on a tollway with a tag.

Travelling on a tollway without a tag may attract fees, however using your FLOW account won’t. At FLOW we have no:

• Paper Statement fees
• Manual top-up fees
• Minimum usage fees
• Account opening fees

And it's only $15 to open a Tag or Plate Account, easy!

CLICK HERE for more information on our fees and charges.

You can top-up your FLOW account manually (with no fees or charges!) on this website in the My Account section or by calling 13 13 57 and following the prompts.

CLICK HERE for more information on top-up options.

The minimum balance for a FLOW account is $10. You can choose to top your account manually or automatically.

CLICK HERE for more information.

CLICK HERE to pay an invoice online, or call 13 13 57 anytime.

If you do not pay your invoice and ignore additional notices, the matter will go to Brisbane City Council to be resolved.

If you have used the CLEM7 and don’t have a tolling account, or have not paid your toll by phone or online within 3 days, you will receive ‘Your Bill’ in the mail. 

Your Bill allows you to use the CLEM7 without pre-paying. You can use the tollway and then we will send you a bill within 7 days of your trip through the CLEM7, and up until 30 June 2010, you’ll only pay the toll.

A FLOW Plate account is best suited to motorcyclists planning to use the CLEM7 or any other tollway regularly.  

No image processing fees are payable for motorcycles, meaning all you pay is the cost of the toll.

For more information or to sign up for a FLOW Plate account, CLICK HERE.

If you plan  to use the CLEM7 infrequently or for a one-off occasion, then a FLOW Pass is more suitable. CLICK HERE for more details or to purchase a FLOW Pass.
 

You can have unlimited tags and vehicles linked to your Tag Account, however you must link at least one vehicle to each tag, and the vehicle must be of the same class as the tag to which it is linked (for example a car or a truck). 

CLICK HERE for more information about our Tag Account.

You can have unlimited vehicles (and tags) linked to your Tag Account.

CLICK HERE for more information about our Tag Account.

If you are on the CLEM7, the toll will be charged to your FLOW account. No charge will show from the other tag provider, though you may find both tags may beep.

With a FLOW Plate account, every time your vehicle travels under a tolling point, an image will be taken of your number plate. 

The toll, plus any vehicle matching fee charged by the road, will then be deducted from your account.

The benefits of opening a Plate Account with FLOW Tolling include:

• Only $15 in pre-paid toll credit to open account
• Quarterly printed statements are FREE
• NO FEES if you choose to manually top-up your account
• Use on any Queensland tollway
• Unlimited number of vehicles can be linked to the one account

For further account details or to open a FLOW Plate account CLICK HERE

A Tag account is suited towards motorists who are regular tollway users and want the option of having more than one tag or vehicle registered under a single account.

A Plate account is more suited toward occasional tollway users who want the freedom to use any tollway in Queensland without having to install a tag or purchase a pass.

To compare all account options CLICK HERE

A Plate account is suited toward motorists who are occasional tollway users but want the freedom to use any tollway in Queensland without having to install a tag or purchase a pass.

You can use a FLOW Plate Account on any tollway in Queensland. This includes the CLEM7 as well as the Gateway and Logan Motorways. If you wish to use FLOW to pay your tolls for travel on tollways interstate, you need to have a FLOW Tag Account.

You can easily change your details by logging into your account online.  Alternatively, please call 13 13 57 and our staff will be happy to help.

You can register an unlimited number of vehicles on the one FLOW Plate account.  Simply add or remove vehicles by logging into your account online, or contact 13 13 57 for assistance.

These fees are charged by tollway operators and it will vary depending on each tollway you travel on. Please refer to individual tollways to find out the tolls and image processing fees which may be charged to your FLOW account when you use their road.

CLICK HERE for CLEM7 tolls

A FLOW Pass is best for motorists who only occasionally use the CLEM7 or other Brisbane tollways. 

A FLOW Trip Pass or RoadPass can be purchased through FLOW Tolling any time before or within 3 days after travelling on a tollway.  

When you purchase a FLOW Pass, you will be asked to provide your licence plate number and your planned time period for travel. When you pass under a tolling point, an image is taken of your vehicle’s licence plate, which is then matched to the details on your FLOW Pass to complete the transaction.

Call 13 13 57 anytime.

A FLOW RoadPass will work on any tollway in Queensland for a period of up to 30 days.

A FLOW Trip Pass is just for the CLEM7.

 CLICK HERE for more information.

A FLOW Trip pass can be purchased up to 6 months prior to passing through the CLEM7 or 3 days after your journey.

Yes. You can purchase individual trips for the CLEM7 with a FLOW Trip Pass.

CLICK HERE to view CLEM7 tolls.

No tag?  No worries! 

We’ll simply post your bill in the mail, and all you’ll pay is the cost of the toll up until 30 September 2010.  After this time, motorists who do not pay their toll online or by calling 13 13 57 within 3 days will receive a bill with an administration fee applicable. 
 

Don’t want to wait for your bill?  Visit www.flowtoll.com.au or phone 13 13 57 to purchase a FLOW Pass.
 

Yes. The CLEM7 is Australia’s safest tunnel and is monitored 24 hours a day, 7 days a week by the Tollway Control Centre with the help of more than 350 cameras.